Business Letter Information

Rubric

A rubric is a tool for determining the quality of an assignment. Study the rubric for this assignment to know specifically what is expected for grading.

Outline Worksheet

This worksheet is used to brainstorm and organized ideas into a rough draft for the business letter.

Examples

Samples of business letters are provided for understanding the concept of the assignment.

Paper Format

The Modern Language Association (MLA) format for the business letter of complaint.

Digital Media: Business Letter

The videos follow the process of writing a business letter of complaint.